Privacy Policy
Last Updated: June 30, 2025
1. Introduction and Scope
Welcome to Ubik 360 Enterprises ("Ubik 360," "we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (ubik360.com), use our services, or interact with us in any way.
This policy applies to all information collected through our website, services, and any related communications, including email, text, and other electronic messages between you and Ubik 360.
By accessing or using our website and services, you agree to this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.
2. Information We Collect
We collect several types of information from and about users of our website and services, including:
2.1 Personal Information
- Contact information (such as name, email address, phone number, and mailing address)
- Business information (such as company name, job title, and industry)
- Account credentials (such as usernames and passwords)
- Payment information (such as credit card details and billing addresses)
- Communications and correspondence with us
2.2 Non-Personal Information
- Usage data (such as pages visited, time spent on pages, and navigation paths)
- Device information (such as IP address, browser type, operating system, and device identifiers)
- Location data (such as general geographic location based on IP address)
- Referral information (such as the website that referred you to us)
2.3 Collection Methods
We collect this information:
- Directly from you when you provide it to us (such as when you fill out forms, create an account, or contact us)
- Automatically as you navigate through our website (using cookies, web beacons, and other tracking technologies)
- From third parties (such as business partners, service providers, and analytics providers)
3. How We Use Your Information
We use the information we collect about you for various purposes, including:
3.1 Business Purposes
- Providing, maintaining, and improving our website and services
- Processing transactions and fulfilling orders
- Managing your account and providing customer support
- Communicating with you about our services, updates, and promotions
- Customizing your experience and delivering relevant content
3.2 Analytics and Improvement
- Analyzing usage patterns and trends to improve our website and services
- Developing new products, services, and features
- Measuring the effectiveness of our marketing campaigns
- Conducting research and analysis to better understand our users
3.3 Legal and Security
- Protecting our rights, property, and safety
- Detecting, preventing, and addressing fraud, security breaches, and other harmful activities
- Complying with legal obligations and responding to legal requests
- Enforcing our terms of service and other agreements
5. Data Storage and Security
We are committed to protecting the security of your personal information and have implemented appropriate technical and organizational measures to safeguard it.
5.1 Data Storage
Your information is stored on secure servers located in Canada and the United States. We may also use third-party cloud service providers to store and process your information.
5.2 Security Measures
- Encryption of sensitive data in transit and at rest
- Regular security assessments and vulnerability testing
- Access controls and authentication mechanisms
- Employee training on data protection and security practices
- Incident response procedures
5.3 Data Retention
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including:
- Providing our services to you
- Complying with legal obligations
- Resolving disputes
- Enforcing our agreements
When your personal information is no longer needed, we will securely delete or anonymize it.
While we implement safeguards designed to protect your information, no security system is impenetrable. We cannot guarantee the security of your personal information transmitted to our website.
6. Third-Party Sharing
We may share your personal information with certain third parties in the following circumstances:
6.1 Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as:
- Cloud hosting and infrastructure providers
- Payment processors
- Customer relationship management systems
- Email and communication platforms
- Analytics and marketing services
These service providers are contractually obligated to use your information only for the purposes of providing services to us and to maintain appropriate security measures.
6.2 Business Transfers
If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your personal information.
6.3 Legal Requirements
We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
6.4 Protection of Rights
We may disclose your information to protect our rights, property, or safety, or the rights, property, or safety of our users or others.
7. User Rights and Choices
You have certain rights regarding your personal information. Depending on your location, these rights may include:
7.1 Access and Correction
You have the right to access, review, and update your personal information. You can request a copy of your personal information or correct inaccurate information by contacting us using the information provided in the "Contact Information" section.
7.2 Deletion and Restriction
You may request the deletion of your personal information or restrict its processing in certain circumstances. We will comply with your request unless we have a legal obligation or legitimate interest to retain your information.
7.3 Data Portability
You may request a copy of your personal information in a structured, commonly used, and machine-readable format and have it transferred to another service provider where technically feasible.
7.4 Marketing Communications
You can opt out of receiving marketing communications from us by:
- Clicking the "unsubscribe" link in our emails
- Contacting us using the information provided in the "Contact Information" section
- Updating your communication preferences in your account settings (if applicable)
Please note that even if you opt out of marketing communications, we may still send you important administrative messages related to your account or our services.
8. PIPEDA Compliance
As a Canadian business, Ubik 360 complies with the Personal Information Protection and Electronic Documents Act (PIPEDA). We adhere to the following principles:
8.1 Accountability
We are responsible for personal information under our control and have designated individuals who are accountable for our compliance with these principles.
8.2 Identifying Purposes
We identify the purposes for which personal information is collected at or before the time of collection.
8.3 Consent
We obtain informed consent for the collection, use, and disclosure of personal information, except where inappropriate.
8.4 Limiting Collection
We limit the collection of personal information to what is necessary for the purposes identified.
8.5 Limiting Use, Disclosure, and Retention
We do not use or disclose personal information for purposes other than those for which it was collected, except with consent or as required by law. We retain personal information only as long as necessary for the fulfillment of those purposes.
8.6 Accuracy
We keep personal information as accurate, complete, and up-to-date as necessary for the purposes for which it is to be used.
8.7 Safeguards
We protect personal information with security safeguards appropriate to the sensitivity of the information.
8.8 Openness
We make information about our policies and practices relating to the management of personal information readily available.
8.9 Individual Access
Upon request, we inform individuals of the existence, use, and disclosure of their personal information and give them access to that information. Individuals have the right to challenge the accuracy and completeness of their information and have it amended as appropriate.
8.10 Challenging Compliance
Individuals may challenge our compliance with these principles by contacting our Privacy Officer.
9. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact our Privacy Officer:
Privacy Officer: Jose Villegas
Email: admin@ubik360.com
Phone: (226) 605-0983
Address: Ubik 360 Enterprises, London, ON, Canada
We will respond to your inquiry as soon as possible, typically within 30 days.
9.1 Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this page.
We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.